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Home > Frequently Asked Questions (FAQ) |
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WHAT ABOUT PRICES? |
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Pricing is given to customers once the scope of the order has been determined, i.e. embroidery stitch-count, embroidery location, number of pieces, etc. |
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WHAT IF OUR LOGO HAS NEVER BEEN USED FOR EMBROIDERY? |
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We have the finest digitizing service available, which is a one-time charge depending on stitch-count. |
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IS THERE A MINIMUM? |
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Our minimums only apply to total number of pieces - 24. There is no minimum on colors, sizes or styles - These can all be mixed. |
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WHAT IS THE DELIVERY TIME? |
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Usually we can deliver 100% of all orders within 10 working days of receiving the order. Add an additional 2-3 days for digitizing. |
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HOW MUCH DOES IT COST TO DIGITIZE A LOGO? |
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This depends on stitch-count, whether it is left chest size, full front or back and number of colors. Clean artwork is necessary for digitizing. Quotes are given by email or phone within 2 days of receiving artwork. |
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WHAT ARE THE TERMS? |
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Terms for new, first-time customers are C.I.A. (check in advance), repeat customers are expected to pay in full on receipt of the order. |
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ARE SAMPLES AVAILABLE? |
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Samples are available but must be paid in advance of shipment. |
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